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About Us

Gold Award | 2015 Australian Business Quality Awards!

Concept Stone & Woodcraft achieved the esteemed Australian Business Quality Award for successfully adhering to its high service standards and going beyond customers’ needs. businessquality.com

The Australian Business Quality Awards aim to raise the bar in customer service by encouraging businesses to be the best at what they do and rewarding those who excel in their respective fields. Open to any enterprise, regardless of its size and the nature of its business, the awards evaluate how effective an enterprise is in performing against its own and best practice customer service standards.

According to the organisation, “Customers always look for the best service, which positively impacts the business in various facets, from recall to word of mouth and repeat business that all affect the bottom line. The awards not only give the business the recognition it deserves but also identify aspects that surpass customer expectations and those that have room for improvement.”

Providing a good indication of which businesses have strong customer satisfaction ratings, the Australian Business Quality Awards bestows the Bronze Award to enterprises that garner a score of 70% to 80%, the Silver Award for an 80% to 90% score, and the prestigious Gold Award for a score of 90% or higher. A complete list of the winners is available at Business Equality.

The main core of our business has been, and always will be, to produce beautiful, long-standing products from a wide variety of stones. We can inspire and help you plan all your interior and exterior stone needs!

Our Origins

Since its humble beginnings in 1991, Concept Stone and Woodcraft has taken great pride in specilising in marble and granite. Since then, the company has expanded into the full range of manufactured stones, such as Caesarstone©, Essastone™, Silestone®, Smartstone, and much more.

We wish to thank you for the excellent work that you did installing the granite in our kitchen. We also appreciate your efforts in ensuring that the end result was to our complete satisfation. We are extremely happy with the feedback...many thanks for your excellent work and ensuring we obtained a result we are very pleased with. Dr & Mrs A Jankus, SA
Just a short note of appreciation to say how delighted we are with the kitchen bench top and slashback, and also the bathroom vanity. Thank you for doing such a great job. Mike & Marguente Wark
Thank you so much for my granite benchtops. I am really pleased with them, and everyone who has seen them loves them also.. Margaret